Office and Administrative Support Occupations PRINTER-FRIENDLY EN ESPAÑOLEmployment of office and administrative support occupations is projected to show little or no change from 2016 to 2026. Technology is expected to substitute or supplant some functions that workers in office and administrative support occupations do. The median annual wage for office and administrative support occupations was $34,740 in May 2017, below the median for all occupations of $37,690. OCCUPATIONJOB SUMMARYENTRY-LEVEL EDUCATION 2017 MEDIAN PAY Bill and Account CollectorsBill and account collectors try to recover payment on overdue bills. They negotiate repayment plans with debtors and help them find solutions to make paying their overdue bills easier. High school diploma or equivalent$35,330 Bookkeeping, Accounting, and Auditing ClerksBookkeeping, accounting, and auditing clerks produce financial records for organizations. They record financial transactions, update statements, and check financial records for accuracy. Some college, no degree$39,240 Customer Service RepresentativesCustomer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. High school diploma or equivalent$32,890 Desktop PublishersDesktop publishers use computer software to design page layouts for newspapers, books, brochures, and other items that are printed or published online. Associate's degree$42,350 Financial ClerksFinancial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions. High school diploma or equivalent$38,680 General Office ClerksGeneral office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records. High school diploma or equivalent$31,500 Information ClerksInformation clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers. See How to Become One$33,680 Material Recording ClerksMaterial recording clerks track product information in order to keep businesses and supply chains on schedule. They ensure proper scheduling, recordkeeping, and inventory control. High school diploma or equivalent$27,600 Police, Fire, and Ambulance DispatchersPolice, fire, and ambulance dispatchers, also called public safety telecommunicators, answer emergency and nonemergency calls. High school diploma or equivalent$39,640 Postal Service WorkersPostal service workers sell postal products and collect, sort, and deliver mail. High school diploma or equivalent$57,260 ReceptionistsReceptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers. High school diploma or equivalent$28,390 Secretaries and Administrative AssistantsSecretaries and administrative assistants perform routine clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff. High school diploma or equivalent$37,870 TellersTellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments. High school diploma or equivalent$28,110 BooksBiographies:Benjamin Franklin: First Postmaster General Frederick Winslow Taylor: Scientific Management Frederick Smith: Overnight Delivery Joseph Wilson: Photocopying Accountants who Made Their Mark on History 11 Gurus of Customer Service 10 Famous Postal Service Employees Famous Postal Workers 20 Famous People Who Have Been Postmen Games:Pinterest Board: Typing Finance in the Classroom Games Typing:Typing Links: https://www.pinterest.com/kwittlibrarian/typing/ Typing Test http://www.typingtest.com/ Typing.com https://www.typing.com/ Key Hero https://www.keyhero.com/free-typing-test/
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AuthorJr. High Librarian at Ogden Preparatory Academy Archives
September 2022
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